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Placing Your Order With The Merry Hooker Woolens
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For Shopping With
The Merry Hooker Woolens!
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Placing Your Order
When ordering woolens, add the quantity you’d like in the little box. Next, (Optional Step) if you want your wool cut into strips, place a check in the box next to the strip size you’d like. Then, simply click on the 'Add to Cart' button. When you are finished shopping, click on the ‘Proceed to Checkout’ button in your cart. Fill in your shipping & payment information and be sure to follow the prompts all the way through the checkout process.
It’s best not to use your ‘back’ button during this process or you may lose your cart. If you have any difficulties during this process, please be sure to contact us & we’ll do our best to help!
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| Paying For Your Order
For the quickest delivery of your lovely woolens we welcome payments made with Paypal, Visa, Mastercard, and American Express. We also accept personal checks and money orders.
International orders must be paid for with Paypal.
All credit card orders are processed through our secure server.
Sales Tax
All orders placed in the State of California will be subject to 9.25% Sales Tax. Sorry, but the 'Governator' says we have to do this!
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Shipping Your Order
We ship all of our USA orders using USPS First Class & Priority Mail. The cost of shipping is based upon the weight of your order and will be calculated automatically by the USPS as you proceed through the checkout process. No handling fee is added!
All international orders are shipped using USPS Priority Mail International so please choose the Priority Mail International option at check out. Please DO NOT choose the Flat Rate box or the First Class International option. You are wecome to contact us for a shipping quote & instructions after you have decided upon your order. If you pay the incorrect postage upon check out a supplemental Paypal invoice will be sent to you for payment of additionl shipping charges. This invoice must be paid prior to shipment.
The table below gives approximate shipping costs within the USA; the cost will vary depending upon your USPS delivery zone. When possible, Flat Rate Priority Mail boxes will be used and the savings in postage will be refunded to you.
| Total Package Weight |
Approximate Shipping Cost |
| up to 1 pound |
up to $5.55 |
| 1.1 to 2 pounds |
up to $9.55 |
| 2.1 to 3 pounds |
up to $12.70 |
| 3.1 to 4 pounds |
up to $15.30 |
| 4.1 to 5 pounds |
up to $17.65 |
| 5.1 to 6 pounds |
up to $19.90 |
| 6.1 to 7 pounds |
up to $22.40 |
| 7.1 to 8 pounds |
up to $25.10 |
| 8.1 to 9 pounds |
up to $27.95 |
| 9.1 to 10 pounds |
up to $30.40 |
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Our Return Policy
Our goal at The Merry Hooker Woolens is to provide you, our valued customer, with exceptional woolens and service. We’d love to have you return the next time you’re in need of wool & rug hooking supplies. We hope you'll be delighted with your purchase but we also understand the challenge of choosing colors on a computer monitor.
You may return uncut wool and gift items, in their original condition and unopened packaging, within 14 days of the original purchase date for a full refund, less a 10% restocking fee and less the original shipping charge. Unless we incorrectly processed your order, return shipping costs are the responsibility of the buyer.
We cannot accept returns on cut strips, custom dyed woolens, linen, books, scented products, patterns and kits.
Please e-mail us for approval prior to returning any product
We do not share our customer's information with other companies!
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All Rights Reserved
© 2008 The Merry Hooker Woolens
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